[ 01 ] SERVICES

If you do it
more than twice
a week,
I can automate it.

Here's what's currently on the menu. Every service is outcome-led — I name the time you get back, not the tools I use to build it.


01
Inbox &
Inquiries

Every message answered. Nothing slips.

Your bar gets DMs at 11 PM on a Friday. You're on the floor. By the time you see them, the customer's already made other plans. I set up auto-replies that go out in under two minutes — across every channel — so nobody waits and nothing falls through.

  • Instagram DMs
  • Google Messages
  • Email inquiries
  • Reservation confirmations
inbox.exe — live feed
11:43 PM DM received: "Do you have space Saturday night?" received
11:43 PM Auto-reply sent: hours, booking link, table info ✓ done
02
Social
Content

Your feed never goes quiet.

Eight posts a month, written in your voice, scheduled at the right times. You stop staring at a blank caption box at midnight. The content goes out, the feed stays active, and you don't have to think about it until I send the monthly calendar for your approval.

  • Captions written to your voice
  • Hashtag sets optimized per post
  • Optimal posting times
  • Monthly content calendar
social.exe — schedule
Now Next post scheduled: Fri 3:45 PM → "Happy Hour. $4 drafts until 7." ✓ queued
03
Review
Management

Every review gets a real reply.

Google and Yelp reviews sit unanswered for weeks at most bars. That silence shows up in your ranking. I set up owner-voice responses that go out within 24 hours — across all star levels — so your profile stays active and your reputation stays managed.

  • 1★–5★ response templates
  • Owner-voice replies (never robotic)
  • Local SEO lift from response activity
  • Response rate tracking
reviews.exe — today
9:14 AM 4★ Google review by @jake_m → Response drafted drafted
9:15 AM Response posted to Google Business ✓ done
04
Re-engagement
Flows

The regulars who went quiet come back.

Most bars have no system for customers who drifted away. They just drift. I build SMS and email sequences that trigger automatically at 30 days inactive — three touches, personalized offers, opt-out handled — and the bookings come back on their own.

  • 30-day lapse trigger
  • 3-touch sequence over 2 weeks
  • Personalized offers per segment
  • Opt-out handled automatically
reengagement.exe — friday
9:00 AM 18 customers flagged (30+ days since last visit) → SMS sequence triggered ✓ sent
9:12 AM 4 of 18 responded with reservations ✓ booked
05
Happy Hour
& Promos

Promos go out on time. Every week.

Every bar has a happy hour. Almost none of them promote it consistently. I build a scheduled promo system that fires across Instagram, email, and SMS — every week, on time — without anyone doing anything manually. It just runs.

  • Weekly cadence, set and forgotten
  • Multi-channel (IG, email, SMS)
  • Seasonal adjustments built in
  • Zero manual work required
promos.exe — weekly trigger
Thu 2:00 PM Happy hour post triggered → Publishing to Instagram + Facebook ✓ published
06
Event
Automation

Private events book themselves.

An event inquiry comes in, an info package goes out, a deposit reminder follows — and none of it requires you to remember anything. The whole intake process runs on its own, from the first message to the calendar block.

  • Event intake form + auto-routing
  • Automated info package delivery
  • Deposit reminder sequence
  • Calendar sync on confirmation
events.exe — intake flow
Sat 8:22 PM Event inquiry received → Info package sent automatically ✓ sent
Sat 8:22 PM Deposit reminder queued for +72h if no response ◆ queued

Not sure what to automate first?

Send me a DM or book a call. I'll tell you exactly what's bleeding your evenings and which fix takes the least time.

Book a Free 15-Min Call →