Terms of Service

Last updated: July 1, 2026

These Terms of Service ("Terms") govern your use of the AfterHours Automation website at automateafterhours.com and any services provided by AfterHours Automation ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.

1. Services

AfterHours Automation provides marketing automation and AI-powered workflow services to independently-owned bars, restaurants, and hospitality businesses. Our services include but are not limited to:

• Social media DM and FAQ automation
• Lead capture and CRM integration
• Missed-call text-back automation
• Loyalty and reactivation campaigns
• Guest list and VIP capture systems

2. SMS Terms

By submitting your phone number and opting in through our contact form, you consent to receive SMS text messages from AfterHours Automation. These messages may include:

• Service information and follow-ups related to your inquiry
• Appointment confirmations and reminders
• Marketing communications about our services

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any SMS message. Reply HELP for assistance. Opting out will not affect any services you have already purchased.

We do not share your SMS opt-in information or phone number with third parties for their own marketing purposes.

3. Payment Terms

Service fees are outlined on our Pricing page. All payments are processed securely through Stripe. Setup fees are due before work begins. Monthly retainer fees are billed on a recurring basis and may be cancelled with 30 days written notice.

All fees are non-refundable once work has commenced unless otherwise agreed in writing.

4. Client Responsibilities

To receive our services, you agree to:

• Provide accurate business information and timely access to required accounts
• Comply with all applicable laws, including CAN-SPAM and TCPA requirements
• Obtain proper consent from your own customers before sending them automated communications
• Not use our services for any unlawful, deceptive, or spam-related purposes

5. Intellectual Property

All website content, including text, graphics, logos, and code, is the property of AfterHours Automation and may not be reproduced without written permission. Workflow templates, automation blueprints, and systems we build for you become your property upon full payment.

6. Limitation of Liability

AfterHours Automation is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability to you for any claim shall not exceed the amount paid by you in the three months preceding the claim.

7. Disclaimer of Warranties

Our services are provided "as is." We do not guarantee specific results, including revenue increases or lead generation targets. Marketing automation results vary based on many factors outside our control.

8. Termination

Either party may terminate a service agreement with 30 days written notice. We reserve the right to immediately terminate services if a client violates these Terms or engages in unlawful activity.

9. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Los Angeles County, California.

10. Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a new effective date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Contact us at:

AfterHours Automation
nicole@automateafterhours.com
automateafterhours.com